MontPIRG Latest Blog Posts

 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

Our latest report, last week, found July set yet a fifth consecutive month of record consumer complaints to the CFPB. Complaints about credit report mistakes, always among the leaders, have surged dramatically during the pandemic. The CFPB hasn't done anything about it, but Congress has an opportunity in its next relief package to ban negative credit reporting.

U.S. PIRG is calling on municipal, state and federal policymakers to mandate face masks in all indoor public spaces, as well as in outdoor locations where it’s hard for people to socially distance six feet apart.

 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

On Monday, the U.S. House approved H.R. 5332, the Protecting Your Credit Score Act of 2020 (Gottheimer-NJ). U.S. PIRG joined other leading advocates of credit reporting reform in a support letter to the House last week. The bill takes a number of steps to make it easier to fix credit reporting errors.

 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

As of today, consumer complaints to the CFPB set a third straight monthly record in May, with 35,093 complaints reported. Complaints about credit reporting lead by far, followed by debt collection, credit card and mortgage complaints. Job and income losses during the pandemic are hitting families hard.

Public health experts are starting to draw actionable lessons about the nature of how COVID-19 spreads. In addition to maintaining best practices –physical distancing, mask wearing and hand washing – it’s best to avoid extended, crowded indoor gatherings.

 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

I’ve been reading the CFPB’s mail. It’s okay, you can too. It’s public. Not surprisingly, the latest CFPB consumer complaints paint a grim picture of the pandemic’s effect on family finances. I ask: Why isn’t the CFPB doing more to help struggling consumers?

Mortgage servicers failed Americans during the last recession. And if early data from the Consumer Financial Protection Bureau is any indication, history may well be on its way to repeating.

 | by
Mike Litt
Director, Campaign to Defend the Consumer Bureau

Most airlines are only offering vouchers, not refunds, when passengers cancel their flights due to concerns about COVID-19.

As manufacturers block access to manuals and other fix-it information, biomedical repair technicians press for reform.

 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

This blog explains U.S. PIRG's support for automated warning and contact tracing, subject to appropriate privacy and civil liberties protections, which can provide critical information quickly about who has potentially been exposed.