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News Release | US PIRG Education Fund | Consumer Protection

Top 10 List: How the CFPB Works for Consumers

The Consumer Financial Protection Bureau (CFPB) turns 4 on July 21st. To celebrate and increase public awareness of the agency, U.S. PIRG Education Fund released a new webpage, “Meet the CFPB: Just Ten of the Ways It Works for You.

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Blog Post | Consumer Protection

The CFPB is 4 years old and has a lot to show for it! | Ed Mierzwinski

Tuesday, July 21, marks four years to the day since the Consumer Financial Protection Bureau opened its doors to protect consumers and make financial markets work. We've summarized some of the ways CFPB works for you on a new web page.

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Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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Blog Post

The CFPB has asked BigTech giants including Amazon, Apple, Facebook, Google, PayPal, and Square to answer questions about their payment system practices. The CFPB has also asked consumers, small businesses and others for comments (including complaints), which are due on December 6. Learn more.

Graphic from the Internet Archive Wayback Machine's first crawl of the new CFPB's new website, February 8, 2011.

Blog Post

How to spot an unfixable bike designed for the dump

News Release | U.S. PIRG Education Fund

More than 125 medical professionals organized by the U.S. PIRG Education Fund sent a letter to McDonald’s Thursday urging the company to meet its 2018 commitment to reduce antibiotic use in its beef supply chain. The coalition delivered the letter at the start of World Antibiotic Awareness Week to stress the urgency of taking action to stop overusing our life-saving medicines in agriculture. Otherwise, the drugs may no longer heal sick people. 

News Release

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

Solid Waste

Apple corrects course on Right to Repair

Once one of the most visible opponents to repair access, Apple has now reversed its longstanding policy against making spare parts and repair software tools available to customers. The commitment came just days after the company pledged to stop deactivating Face ID for iPhone screens repaired independently.

 

Consumer Tips

Trouble In Toyland

The 36th annual Trouble in Toyland report calls attention to counterfeit toys evading safety rules and other issues online and in stores. Check out our tips on how to identify potentially unsafe toys and to minimize the risk in your home.

 

Solid Waste

Let’s 'Buy Less, Give More' this holiday season

For many, this holiday season will feel like a return to normal. But what if we didn't return to piles of presents and even bigger piles of waste? We don't have to, and U.S. PIRG Education Fund’s “Buy Less, Give More” guide has suggestions for what to do instead.

 

Health Care

PIRG applauds strong rules against surprise medical bills

A landmark PIRG-backed law protecting consumers from surprise medical bills just got some teeth. Newly proposed regulations dictating how to enforce the federal No Surprises Act will help ensure that payment disputes between insurers and out-of-network providers don't result in extra costs for the consumer.

 

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