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News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

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News Release | U.S. PIRG Education Fund | COVID-19

Consumer complaints about COVID-19 fraud pass 200,000

Consumer complaints to the U.S. Federal Trade Commission (FTC) related to the coronavirus exceeded 200,000 on Thursday, Sept. 17, with a total of more than $140 million in fraud losses. This release summarizes actions by 15 federal agencies to stop fraud related to Covid-19 and offers consumer tips to report fraud and protect themselves against scams.

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News Release

Ruth Bader Ginsburg

A resolute dedication to democratic ideals coupled with the wisdom to recognize how and when to see the task through to completion: Advocates for all causes would do well to emulate the qualities that made Justice Ginsburg a truly historic figure. We offer our condolences to her children and grandchildren. The country she worked so hard to improve will miss her.

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Blog Post | Higher Ed

College students have been left behind. What’s the plan to support them?

Unnecessary costs for course materials, such as paying for access codes, are making a bad situation worse. 

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News Release | U.S. PIRG | Financial Reform

CFPB Taps Former Pentagon Legal Official to Head Office of Servicemember Affairs

We join National Consumer Law Center, Americans for Financial Reform and other leading groups in a release commending the appointment of senior Pentagon official Colonel Paul Kantwill (U.S. Army, Retired) to lead the Consumer Financial Protection Bureau’s (CFPB) Office of Servicemember Affairs. The CFPB plays an important role in protecting servicemembers, veterans and their families from financial predators.

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Statement on Procter & Gamble’s New Preservative Tracker in Personal Care Products

Personal care product giant Procter & Gamble (P&G) recently unveiled a new preservative tracker, which lets consumers know which preservatives are included in various categories of P&G’s products, such as baby wipes, skin care, and hair care products. Consumers can search the tracker by ingredient or by product type.

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News Release | Consumer Protection

Yahoo Data Breach Presents Opportunity for Strong Response

Statement by Mike Litt at the U.S. PIRG Education Fund, on the latest announced Yahoo data breach.

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News Release | U.S. PIRG | Financial Reform

Overdrafts continue to hit students hard on campus

Today, the Consumer Financial Protection Bureau (CFPB) released a report shining a spotlight on contracts between banks and colleges to promote debit cards on campus.  Students continue to get hit hard with overdraft fees attached to their campus bank accounts. According to the report, nearly one in ten consumers in the population with student accounts incurred 10 or more  overdrafts per year, paying, on average, $196 in overdraft fees alone. Below is a detailed analysis by US. PIRG's Chris Lindstrom, who championed the protections that the CFPB is reporting on. This report is one more example of why we need a strong CFPB. 

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News Release | U.S. PIRG | Consumer Protection

Consumer Advocates Concerned By Court Ruling Overturning Ban on High-Powered Magnets

We've joined leading consumer and pediatrician organizations in a joint news release with a sharp critique of a U.S. appellate court decision overturning a U.S. Consumer Product Safety Commission ban on the sale of high-powered small magnets (some as small as BBs) that pose a severe ingestion problem for children and youth. As our Trouble In Toyland report released on November 22 pointed out: "Nearly 80 percent of high-powered magnet ingestions require invasive medical intervention, either through an endoscopy, surgery, or both. In comparison, only 10 to 20 percent of other foreign body ingestions require endoscopic intervention and almost none require surgery."

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Blog Post | Solid Waste

More than 10,000 people pledge to skip the straw

More than 10,000 Americans said "no" to plastic straws in February. Feb. 22 marked the third annual national Skip the Straw Day—a day created by Michigan middle school students who were fed up with plastic pollution and its impact on wildlife and the planet.

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Blog Post

YouTube town hall attracts thousands who want the right to repair our stuff

If you're frustrated because it's easier to buy a new phone, computer or appliance than repair your old one, you're not alone.

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Blog Post | Public Health

Study finds weed killer in beer and wine

The last thing you want to think about when you pour yourself a glass of wine or a cold beer is whether it contains even small levels of a potentially carcinogenic weed killer.

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Blog Post | Financial Reform

CFPB's Kraninger Provides Opaque Statement To Committee; Questions and Second Panel Will Be Critical | Ed Mierzwinski

Today, new CFPB director Kathy Kraninger testifies to Congress for the first time. The House Financial Services Committee will need to drill down with tough questions. Why? Kraninger's written pre-filed statement reads like an answer to a warped question from old television's Sergeant Joe Friday: "Just the irrelevant, off-point facts, ma'am." The committee should also look to the cogent testimony of consumer, civil rights, military family and student advocates also appearing today.

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Blog Post

The CFPB has asked BigTech giants including Amazon, Apple, Facebook, Google, PayPal, and Square to answer questions about their payment system practices. The CFPB has also asked consumers, small businesses and others for comments (including complaints), which are due on December 6. Learn more.

Graphic from the Internet Archive Wayback Machine's first crawl of the new CFPB's new website, February 8, 2011.

Blog Post

How to spot an unfixable bike designed for the dump

News Release | U.S. PIRG Education Fund

More than 125 medical professionals organized by the U.S. PIRG Education Fund sent a letter to McDonald’s Thursday urging the company to meet its 2018 commitment to reduce antibiotic use in its beef supply chain. The coalition delivered the letter at the start of World Antibiotic Awareness Week to stress the urgency of taking action to stop overusing our life-saving medicines in agriculture. Otherwise, the drugs may no longer heal sick people. 

News Release

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

Solid Waste

Apple corrects course on Right to Repair

Once one of the most visible opponents to repair access, Apple has now reversed its longstanding policy against making spare parts and repair software tools available to customers. The commitment came just days after the company pledged to stop deactivating Face ID for iPhone screens repaired independently.

 

Consumer Tips

Trouble In Toyland

The 36th annual Trouble in Toyland report calls attention to counterfeit toys evading safety rules and other issues online and in stores. Check out our tips on how to identify potentially unsafe toys and to minimize the risk in your home.

 

Solid Waste

Let’s 'Buy Less, Give More' this holiday season

For many, this holiday season will feel like a return to normal. But what if we didn't return to piles of presents and even bigger piles of waste? We don't have to, and U.S. PIRG Education Fund’s “Buy Less, Give More” guide has suggestions for what to do instead.

 

Health Care

PIRG applauds strong rules against surprise medical bills

A landmark PIRG-backed law protecting consumers from surprise medical bills just got some teeth. Newly proposed regulations dictating how to enforce the federal No Surprises Act will help ensure that payment disputes between insurers and out-of-network providers don't result in extra costs for the consumer.

 

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