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Blog Post | COVID-19

A simple way to thwart COVID-19 is right in front of our faces | Abe Scarr

U.S. PIRG is calling on municipal, state and federal policymakers to mandate face masks in all indoor public spaces, as well as in outdoor locations where it’s hard for people to socially distance six feet apart.

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Blog Post | Financial Reform

U.S. House passes major credit reporting reform | Ed Mierzwinski

On Monday, the U.S. House approved H.R. 5332, the Protecting Your Credit Score Act of 2020 (Gottheimer-NJ). U.S. PIRG joined other leading advocates of credit reporting reform in a support letter to the House last week. The bill takes a number of steps to make it easier to fix credit reporting errors.

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Blog Post | COVID-19

CFPB complaint volume sets another record in May | Ed Mierzwinski

As of today, consumer complaints to the CFPB set a third straight monthly record in May, with 35,093 complaints reported. Complaints about credit reporting lead by far, followed by debt collection, credit card and mortgage complaints. Job and income losses during the pandemic are hitting families hard.

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Blog Post | COVID-19

Superspreading events pose outsized risk of COVID-19 transmission | Abe Scarr

Public health experts are starting to draw actionable lessons about the nature of how COVID-19 spreads. In addition to maintaining best practices –physical distancing, mask wearing and hand washing – it’s best to avoid extended, crowded indoor gatherings.

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Blog Post | COVID-19

I’m reading the CFPB’s mail about the pandemic’s effect on family finances | Ed Mierzwinski

I’ve been reading the CFPB’s mail. It’s okay, you can too. It’s public. Not surprisingly, the latest CFPB consumer complaints paint a grim picture of the pandemic’s effect on family finances. I ask: Why isn’t the CFPB doing more to help struggling consumers?

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News Release | U.S. PIRG | Consumer Protection

PIRGs, Others Ask CFPB & FTC To Investigate Experian/T-Mobile Data Breach

In a letter sent today, a number of state PIRGs and other leading privacy and consumer groups urged the CFPB and FTC to fully investigate the recent breach of an Experian subsidary that exposed 15 million T-Mobile customer and applicant records to the threat of new account identity theft. The letter asked whether the regulators could require Experian and the other two nationwide credit bureaus -- TransUnion and Equifax -- to give victims free security freezes to protect their credit reports.

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News Release | U.S. PIRG | Consumer Protection

Over 7,000 Comments Submitted to Department of Labor

Every year, over $17 billion is lost from retirement savings to fees and charges, according to the Council of Economic Advisors. Today, we submitted over 7,000 PIRG member comments urging the U.S. Department of Labor to finalize a strong rule requiring retirement advisors to put the interests of their customers first. We also submitted a detailed expert comment of our own in the important "conflicted advice" rulemaking.

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News Release | US PIRG Education Fund | Consumer Protection

Top 10 List: How the CFPB Works for Consumers

The Consumer Financial Protection Bureau (CFPB) turns 4 on July 21st. To celebrate and increase public awareness of the agency, U.S. PIRG Education Fund released a new webpage, “Meet the CFPB: Just Ten of the Ways It Works for You.

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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Blog Post | Solid Waste

Fixing your device just got easier: Right to repair movement scores major win

Repairing your electronic device just got a little easier thanks to a seemingly unexpected source: The Library of Congress.

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Blog Post

Electric buses are the future. Here's how to pay for them.

Dirty, unhealthy and expensive, diesel buses embody transportation's past. Electric buses are the future.

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Blog Post

'There is absolutely no excuse for this': Your Experian credit freeze could have been unfrozen by anyone

Imagine locking your front door only to discover that your security company dropped by moments later and left your key on top of your welcome mat.

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Blog Post | Safe Energy

#EEDay2018 - States Can Lead | Abe Scarr

The cheapest, cleanest energy is the energy we don’t use in the first place. Whether you care about improving air quality, fending off the worst impacts of global warming, or simply saving money, energy efficiency and conservation are critical.

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Blog Post

Walmart To Phase Out Paint Strippers Linked To Dozens Of Deaths

In the absence of government action on deadly paint strippers, retailers are stepping up to protect consumers.

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Blog Post

The CFPB has asked BigTech giants including Amazon, Apple, Facebook, Google, PayPal, and Square to answer questions about their payment system practices. The CFPB has also asked consumers, small businesses and others for comments (including complaints), which are due on December 6. Learn more.

Graphic from the Internet Archive Wayback Machine's first crawl of the new CFPB's new website, February 8, 2011.

Blog Post

How to spot an unfixable bike designed for the dump

News Release | U.S. PIRG Education Fund

More than 125 medical professionals organized by the U.S. PIRG Education Fund sent a letter to McDonald’s Thursday urging the company to meet its 2018 commitment to reduce antibiotic use in its beef supply chain. The coalition delivered the letter at the start of World Antibiotic Awareness Week to stress the urgency of taking action to stop overusing our life-saving medicines in agriculture. Otherwise, the drugs may no longer heal sick people. 

News Release

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

Solid Waste

Apple corrects course on Right to Repair

Once one of the most visible opponents to repair access, Apple has now reversed its longstanding policy against making spare parts and repair software tools available to customers. The commitment came just days after the company pledged to stop deactivating Face ID for iPhone screens repaired independently.

 

Consumer Tips

Trouble In Toyland

The 36th annual Trouble in Toyland report calls attention to counterfeit toys evading safety rules and other issues online and in stores. Check out our tips on how to identify potentially unsafe toys and to minimize the risk in your home.

 

Solid Waste

Let’s 'Buy Less, Give More' this holiday season

For many, this holiday season will feel like a return to normal. But what if we didn't return to piles of presents and even bigger piles of waste? We don't have to, and U.S. PIRG Education Fund’s “Buy Less, Give More” guide has suggestions for what to do instead.

 

Health Care

PIRG applauds strong rules against surprise medical bills

A landmark PIRG-backed law protecting consumers from surprise medical bills just got some teeth. Newly proposed regulations dictating how to enforce the federal No Surprises Act will help ensure that payment disputes between insurers and out-of-network providers don't result in extra costs for the consumer.

 

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