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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Financial Reform

The More I Hear About OPM Data Breach, The Less I Know, Except This: It's Bad | Ed Mierzwinski

Was it 4 million, 14 million or 18 million records breached (how many times) (likely) by Chinese hackers? Whose fault was it? The USOPM director says no one's. Really? Perhaps the worst data breach ever raises lots of questions, but I haven't heard any good answers. Federal employees, their families, their friends and their neighbors -- because all of them could be victims -- deserve better answers, just as they deserve better service than USOPM's credit monitoring provider is giving them.

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Blog Post | Consumer Protection

Hill Threats to CFPB Escalate As CFPB Protects Consumers, Servicemembers | Ed Mierzwinski

Today, the House Appropriations Committee, at the behest of both Wall Street and predatory lenders seeking to run amok, will vote to eliminate the CFPB's independence from the politicized appropriations process. Meanwhile, over at the CFPB, important work to protect consumers, including servicemembers, from unfair and predatory financial practices continues.

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News Release | US PIRG

In a big win for keeping antibiotics effective, Chick-fil-A announced today that it has officially met its 2014 goal of eliminating chicken raised with antibiotics from its supply chain and now serves No Antibiotics Ever(NAE) chicken in all 2,400+ of its U.S. restaurants.

News Release | U.S. PIRG Education Fund and Environment America Research & Policy Center

With “back to school” in full swing this week, Environment America Research & Policy Center and U.S. PIRG Education Fund today are offering a free toolkit to Get the Lead Out of schools’ drinking water.

News Release | U.S. PIRG

In response to growing concerns about the health threats of vaping and its skyrocketing use among youth, the U.S. Department of Health and Human Services announced today that the Food and Drug Administration is preparing to finalize guidance to prohibit the sale of all flavored e-cigarette products other than tobacco flavored.

Blog Post

Rep. Raja Krishnamoorthi got right to the point as he opened a House committee's first hearing on the role of Juul in the teen vaping epidemic.

Blog Post

You might know Taco Bell for silly ads asking you to "think outside the bun." But the company is getting serious about at least one thing: reducing the overuse of antibiotics.

Public Health | U.S. PIRG

Get the lead out

The kids are back at school. How do we make sure their water is safe to drink?

 

Public Health | U.S. PIRG

Ban Roundup

Rather than require warning labels for Roundup, the Trump administration is moving to prohibit them.

 

Consumer Tips | U.S. PIRG

How can you save money on college?

Our back-to-school guide can help students cut costs on textbooks, computers and more.

 

Public Health | U.S. PIRG

This could be great, but what about e-cigarettes and vaping?

As federal officials consider bold action to warn the public about the health risks of cigarette smoking, we're highlighting that it’s also time for the FDA to take similarly bold action to address the youth vaping epidemic.

 

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